Shipping policy

Thank you for shopping with HERITAGE GLITCH! We pride ourselves on creating custom, high-quality products specifically for you. Below you will find everything you need to know about our shipping process.

1. Processing & Production Time

Since we operate on a Print-on-Demand model, we don't have "stock" sitting on a shelf. Every order is custom-printed just for you.

  • Production Time: Please allow 2–4 business days for us to print, quality check, and pack your order.

  • During peak seasons or holidays, production may take an extra 1–2 days.

2. Shipping Rates & Delivery Timelines

We ship all over India using trusted courier partners like Delhivery, BlueDart, and Xpressbees.

Location Estimated Delivery Time
Metro Cities 3–5 Business Days
Rest of India 5–8 Business Days
Remote Areas 7–12 Business Days

  • Shipping Charges: Flat shipping rates are calculated at checkout based on the weight of your order.

  • Tracking: Once your order is dispatched, you will receive a tracking link via email/SMS to follow your package's journey.

3. Cash on Delivery (COD)

We offer COD services for limited pin codes across India.

  • Please ensure you are available to receive the call from the delivery executive.

  • Multiple failed delivery attempts may result in the order being returned to us and could affect your ability to place COD orders in the future.

4. Incorrect Address & Undelivered Orders

Please double-check your delivery address and mobile number.

  • If a package is returned to our warehouse due to an incorrect address or the customer being unavailable, we can reship it to you. However, a reshipping fee will apply.

  • We are not responsible for deliveries to incorrect addresses provided by the customer.

5. Hidden Charges

The price you see at checkout is the final price. All applicable GST and taxes are included or clearly stated before you pay. There are no additional "surprise" charges upon delivery.